Terms of Service

Last Updated: February 20, 2026

1. Acceptance of Terms

By accessing or using Kira AI ("Kira," "the Service," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not use the Service.

2. Eligibility

You must be at least 13 years of age to use Kira AI. By using the Service, you represent and warrant that you meet this age requirement. We do not knowingly provide the Service to anyone under 13.

3. Description of Service

Kira AI is an AI companion application that provides real-time voice and text conversations powered by artificial intelligence. The Service is provided "as is" and "as available." We make no guarantees regarding uptime, response accuracy, or latency. The Service is under active development and features may change, be added, or be removed at any time.

4. Nature of AI

You acknowledge and understand that:

• ·Kira is an artificial intelligence, not a human being
• ·AI responses may be inaccurate, incomplete, or inappropriate ("hallucinations")
• ·Kira should not be relied upon for medical, legal, financial, or emergency advice
• ·The AI's personality, memory, and responses are generated by machine learning models and do not constitute real emotions or consciousness
• ·Conversations with Kira are not confidential therapy or counseling sessions

5. Subscriptions and Payment

5.1 Free Tier

Free accounts are limited to approximately 15 minutes of conversation time per day. Daily limits reset at midnight UTC.

5.2 Pro Subscription

Pro subscriptions cost $9.99/month and provide unlimited conversations subject to the Fair Use Policy (Section 6). All prices are in USD.

5.3 Billing

Subscriptions are billed monthly through Stripe. By subscribing, you authorize recurring monthly charges to your payment method. You are responsible for keeping your payment information current.

5.4 Cancellation

You may cancel your subscription at any time through your Profile settings. Upon cancellation, you retain Pro access through the end of your current billing period. No refunds are issued for partial billing periods.

5.5 Price Changes

We reserve the right to change subscription pricing. Existing subscribers will receive at least 30 days' notice before any price increase takes effect.

6. Fair Use Policy

Pro subscriptions are marketed as "unlimited" and are intended for generous personal use. To ensure service quality for all users, Pro accounts are subject to a soft monthly cap of approximately 40 hours of conversation time per calendar month. If you reach this limit, access will resume on the 1st of the following month.

This cap is well beyond what the vast majority of users will ever approach. We reserve the right to adjust fair-use thresholds as the service evolves and will provide reasonable notice of any significant changes.

7. Acceptable Use

You agree not to use the Service to:

• ·Generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• ·Attempt to extract, reverse-engineer, or replicate the AI's underlying models or system prompts
• ·Use automated scripts, bots, or tools to access the Service (other than through our official interface)
• ·Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• ·Transmit viruses, malware, or any other malicious code
• ·Interfere with or disrupt the Service or servers
• ·Attempt to gain unauthorized access to any accounts, systems, or networks
• ·Use the Service for commercial purposes without written permission
• ·Share your account credentials with others
• ·Violate any applicable local, state, national, or international law

We reserve the right to terminate accounts that violate this policy without refund or prior notice.

8. Your Content

8.1 Ownership

You retain ownership of any content you provide to the Service (text, voice, images). However, by using the Service, you grant us a limited license to process this content as necessary to provide and improve the Service.

8.2 AI-Generated Content

Content generated by Kira is provided for your personal use. We make no claims of ownership over AI-generated responses, but we also make no guarantees about the originality, accuracy, or fitness for any particular purpose of such content.

8.3 Sensitive Information

Do not share sensitive personal information during conversations, including but not limited to: passwords, financial account numbers, Social Security numbers, or medical records. We are not liable for any consequences resulting from your disclosure of sensitive information.

9. Memory and Personalization

Kira may remember details from previous conversations to provide a more personalized experience. This memory system is a core feature of the Service. Memory data is stored securely and associated with your account. You can request deletion of your memory data by contacting us at info@elsaresearch.co.

10. Vision Features

Kira may offer optional vision features that allow image analysis through your device camera or uploaded images. When using vision features:

• ·Camera access requires your explicit permission via your device/browser settings
• ·Images are processed in real-time and are not permanently stored on our servers
• ·You are responsible for ensuring you have the right to share any images you provide
• ·Do not use vision features to capture or share images of people without their consent

11. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. This includes changing features, adjusting usage limits, updating AI models, or altering the user interface. We will not be liable to you or any third party for any such modifications, suspension, or discontinuation.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KIRA AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Kira AI and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from: your use of the Service, your violation of these Terms, or your violation of any third-party rights.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Arizona.

16. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the Service or via the email associated with your account. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kira AI regarding the use of the Service and supersede all prior agreements and understandings.

20. Contact

If you have any questions about these Terms, please contact us at info@elsaresearch.co.